Goodwill Industries is so much more than the stores we see around town. Those stores are only the tip of the iceberg named Goodwill. Hilary Katz, Program Services Supervisor,returned by popular demand and engaged the membership in a lively question and answer session. We learned so very much!
*Goodwill is able to sell about 20% of what is donated, though about 90% of all donations are diverted from landfill. That 90% is sold, repurposed, redirected to other organizations, or recycled. Just a reminder: you may donate anything at any store.
*The population served by Goodwill consists largely of people who have some barrier to employment: prison record, lack of training, homeless. Therefore, career training is one significant program—some in house, other under contract with outside institutions.
*Staffing services, which formerly served only the disabled, now are available to any client. Goodwill networks with city, county, and federal agencies in addition to private companies to find employment opportunities for their clients. Case managers help each client find a good match for an occupation, taking into account whether or not prison history is a factor, test results, actual need in a specific area, and immediate financial need of client. Training includes earning certifications and, if equipment is needed to be employed in a specific area, Goodwill will purchase that for the client. Most popular areas are commercial driver’s license, health aides, heating and cooling, welding.
*Permanent placement is preferred, but often begins with a temporary job in order to provide immediate income.
*Housing is a difficult problem due to lack of affordable housing in Austin. However, there are other agencies who help place those in need, and a grant provides financial help for those existing on 200% or more below poverty level.
*Goodwill is constantly researching for other agencies that may be referral possibilities for their clients. (It is good to see agencies cooperating with each other!)
*Future plans include 1)the purchase of a school site to serve for occupational training, 2)partnering with Excel Charter High School for students 18-80, 3)expansion to Lockhart, TX, 4)program with prison system to employ and train inmates to improve their employability when released.
*Finally, Goodwill works with the Texas State Legislature to enact laws that support their work.